Device & Repair Services FAQ | Schneider’s Computing (Phones, Tablets, Computers & More)
Serving Mitchell, Stratford, Listowel & Exeter, Ontario
Quick help: Call 1-866-709-6700 • Emailinfo@scomputing.ca • Find a store:Locations • Start now:Book a Repair • Check status:Repair Status
1) How long does an iPhone or Samsung screen repair take?Most screen replacements are completed same day, often under 60 minutes depending on model and parts availability. Start a ticket via Book a Repair and choose your nearest store from Locations.
2) Can you fix a phone that won’t charge or charges slowly?Yes — we service charging ports, battery issues, and power IC faults. We’ll diagnose whether it’s lint, a worn port, cable/adapter, battery health, or logic board. Begin here: Book a Repair.
3) Do you repair water-damaged iPhones and Androids?We do liquid-damage diagnostics and recovery. Power off immediately, do not charge, and bring it in. Use Locations to find the closest store; open a ticket via Book a Repair.
4) My phone shows “No SIM/No Service” — can you help?Absolutely. We check SIM tray, antenna, carrier settings, and board-level faults. Get a same-day diagnostic at your nearest shop: Locations.
5) Do you replace swollen or fast-draining batteries?Yes, we replace iPhone and Android batteries and verify health/calibration. For safe handling of swollen cells, visit in person and avoid charging. Start with Book a Repair.
6) Can you recover data from a broken phone?Often, yes. We attempt data-first repairs, board-level recovery, or temporary boots to extract photos, contacts, and files. Ask about options when you submit a ticket: Book a Repair.
7) Do you fix back glass on iPhones?Yes — back glass replacement is available for many models. Timelines vary by model/adhesive. Check your model ETA: Book a Repair.
8) Why is my phone overheating?Common causes: background apps, failing battery, charger/cable issues, or debris in the port. We’ll run thermal and power-draw checks. Visit your closest store: Locations.
9) Will a third-party repair void my warranty?Manufacturer warranties vary; our team explains options before work begins. We provide in-house workmanship coverage on parts and labour for defects. Ask at drop-off via Book a Repair.
10) Can you fix camera focus, shake, or black screen?Yes — we service camera modules, flex cables, and lens covers. If the camera app opens black or shaky, book diagnostics here: Book a Repair.
11) My phone won’t turn on — what’s the first step?Hold power + volume (forced restart), then try a known-good charger/cable. If no luck, it may be battery, charge IC, or logic board. Bring it in for triage: Locations.
12) Do you replace speakers, mics, and audio jacks?Yes — we repair loudspeaker/earpiece, microphones, and headphone jacks. Describe your symptom when you open a ticket: Book a Repair.
13) Can you repair tablet screens & charging ports (iPad/Samsung Tab)?Absolutely — tablet screen, battery, and charging port repairs are available. Choose your tablet model when you Book a Repair.
14) Do you offer same-day repairs?In most cases, yes — especially screens and batteries with in-stock parts. Check your nearest store inventory and timings: Locations.
15) Are repairs available in Mitchell, Stratford, Listowel, and Exeter?Yes — visit us in Mitchell, Stratford, Listowel, or Exeter. Get directions and hours: Locations.
16) How can I track my repair?Use our live portal to see progress and pickup updates: Repair Status. You’ll also get SMS/email notifications.
17) Do you sell cases, chargers, and cables that won’t damage my phone?Yes — we carry MFI-certified cables, fast chargers, and rugged cases. Ask in-store when you drop off your device: Locations.
18) Do you repair charging port pins or clean out lint?We perform professional port cleaning and replace worn/loose ports. Avoid metal tools at home; book a safe clean/replacement: Book a Repair.
19) Can you help with software issues (boot loops, iOS/Android errors)?Yes — we handle boot loops, update failures, malware, and OS restores (data-safe when possible). Start diagnostics: Book a Repair.
20) Do you repair gaming consoles and other electronics too?We do — consoles, laptops, desktops, and more. If it plugs in, we likely fix it. Tell us what’s wrong and we’ll guide you: Book a Repair or visit Locations.