Total: $0.00
Total: $0.00

Rural Internet Status

INTERNET IS ONLINE

– TOWERS FOR MITCHELL, STRATFORD, LISTOWEL AREA ARE CONNECTED 

 

LISTOWEL-NORTH – ONLINE

LISTOWEL PRIMARY – ONLINE

KURTSVILLE/GORRIE – ONLINE

LISTOWEL -SOUTH -ONLINE

DONEGAL -ONLINE

MOLESWORTH – ONLINE

WALTON -EAST – ONLINE

MONCRIEFF – ONLINE

MONKTON – ONLINE

BORNHOLM – ONLINE

MITCHELL – WEST – ONLINE

MITCHELL – EAST – ONLINE

MITCHELL – PRIMARY – ONLINE

STRATFORD – SOUTH- ONLINE 

HARMONY – ONLINE

STRATFORD – NORTH – ONLINE

STRATFORD – PRIMARY – ONLINE 

 

TORONTO – TOR1 – TORONTO INTERNET EXCHANGE – ONLINE

24/7 Billing & Support: 519-348-0042 x2 (x1 after hours)
Tip: You don’t have to wait for the prompts, just dial the extension right away!
Emails:  support@scomputing.ca Are not monitored as quickly as tickets and calls – tickets or calls are preferred, so we can track jobs.
Tickets for billing/support: https://uisp.scomputing.ca/crm

Did you know?!? You can call and get the CURRENT network STATUS by calling 519-348-0042 x2. We ask you call and check the network status before logging tickets or reporting utageCONN

OUTAGE REPORTING STEPS

Step 1: Before submitting this form, please reboot your router, wait 10 minutes, and try again multiple times. Please do NOT reboot the dish, or POE injector every time you have an issue. Usually, the IP needs to refresh in your router.

Step 2: Stratford & Listowel: Please check Hydro One Storm Centre for any outages: Hydro One Storm Centre Outage Map
Mitchell: Please check Erth Power for any outages: Erth Power.  

It can take between 30 min – 2hrs depending on how widespread the power outage is to manually switch to generators.

Step 3: If nothing is posted here yet, we have to update the web page manually, so call 519-348-0042 x2 for Status updates. Outages are reported on the phone system immediately by the NOC – network operations team. If there is an Outage message posted, please hang up, and let the techs work on the repairs.

Step 4: OUTAGE REPORT FORM