Common Repair Questions – Schneider’s Computing

Helpful answers about our repair services, warranty, and process across Mitchell, Stratford, Listowel & Exeter.

Q: What types of devices do you repair?

A: We service phones, tablets, laptops, desktops, Macs, and gaming consoles. Whether it’s a cracked screen, battery issue, charging port, or water damage, our certified technicians are here to help. Start with Book a Repair.

Q: Do you offer a warranty on repairs?

A: Yes. All repairs are backed by our in-house workmanship warranty on parts and labour for manufacturer defects. This does not cover physical or liquid damage. Ask our team when you visit: Locations.

Q: Can I get my phone fixed the same day?

A: In most cases, yes. Screen replacements and battery swaps are often done the same day, sometimes in under an hour if parts are in stock. Use Book a Repair to check availability.

Q: Do you offer on-site or mobile repairs?

A: Yes. Along with in-store service, we provide same-day on-site support for homes and businesses. Call us at 1-866-709-6700 to request an on-site visit.

Q: Where are your repair stores located?

A: We proudly serve Southwestern Ontario with locations in:
Mitchell – 85 Ontario Rd.
Stratford – 618 Huron St. Unit 3
Listowel – 975 Wallace Ave N.
Exeter – 382 Main St S.
Find directions and hours on our Locations page.

Q: Can I drop off my device and pick it up later?

A: Yes. You can leave your device with us, and we’ll contact you when it’s ready. Check updates anytime via Repair Status.

Q: What if my device is water-damaged?

A: Bring it in immediately. We run liquid-damage diagnostics and attempt both repair and data recovery. Start your service request online: Book a Repair.

Q: Do you offer discounts or promos?

A: Yes. Watch for seasonal promos and check our Flyer for current offers. We also provide competitive price matching on repairs and accessories.

Q: Can I sell or trade in my old phone or computer?

A: Yes. We buy used devices in various conditions. Visit a Location or contact us at info@scomputing.ca for trade-in details.

Q: How do I get a quote before repair?

A: Use our Book a Repair form or call 1-866-709-6700. We’ll provide a free estimate based on your model and issue.

Q: Do you repair laptops and computers too?

A: Yes. From screen replacements to virus removal and SSD upgrades, we handle all brands (PC & Mac). Start your request here: Book a Repair.

Q: Do you repair game consoles like Xbox and PlayStation?

A: Absolutely. We fix overheating, no-power issues, HDMI ports, and disc drive problems on major gaming systems. Book service online: Book a Repair.

Q: How can I contact you quickly?

A: Call 1-866-709-6700 (toll-free) or email info@scomputing.ca. You can also reach us through the Contact page — our team responds quickly.

Q: Do you provide IT support for businesses?

A: Yes. Schneider’s offers Managed IT Services, networking, VoIP, and data backup solutions for businesses across Ontario. Learn more on our Services page.

Q: Do you sell accessories like cases, chargers, and cables?

A: Yes. We stock certified chargers, rugged cases, and cables to keep your devices safe. Visit your nearest Location to browse.